GENII GENERAL TERMS OF USE (GCU)

Preamble

Welcome to Genii, a platform that connects customers with specific needs (currently limited to cleaning) with qualified professionals. By using our services, you agree to these Terms of Use.

1. Acceptance of the Conditions

1.1 By accessing our platform, you confirm that you have read, understood and fully accepted these Terms.
1.2 If you do not accept these Terms, we invite you not to use Genii's services.

2. Description of the Service

2.1 Genii is a digital platform that:

  • Allows customers to submit their needs via an online form
  • Forward these requests to qualified professionals who match the customers' criteria

2.2 Intermediary Role

  • Genii acts only as an intermediary for between clients and professionals
  • All interactions, negotiations, agreements and payments are carried out directly between clients and professionals, outside the platform
  • Genii does not intervene in transactions or contractual relations between the parties

3. Collection and Sharing of Information

3.1 By using Genii, you expressly consent:

  • To provide accurate and complete information
  • Sharing your personal information (name, address, email, telephone) with professionals corresponding to your request

4. Responsibilities and Limitations

4.1 User Responsibilities

  • The client is solely responsible for the selection and validation of the professional
  • Users agree to use the information shared only for the purposes of the service.

4.2 Limitations of Genii’s Liability
Genii disclaims any liability regarding:

  • The quality of services provided
  • Financial transactions
  • Direct or indirect damages resulting from the use of the platform
  • Disputes between clients and professionals
  • Losses, material damages, or any other problems arising between the parties
  • Temporary or permanent unavailability of the service

4.3 Genii does not guarantee:

  • The number or quality of leads transmitted
  • Availability of professionals
  • The actual performance of services

5. Obligations of Professionals

5.1 Professionals using Genii commit to:

  • Respect the laws and regulations in force in Montreal, Quebec, Canada
  • Take full responsibility for their interactions and performances

6. Geographic Limitation

6.1 The Service is currently available only on the Island of Montreal and its surrounding areas, in the province of Quebec, Canada.

7. Modification of the Conditions

7.1 Genii reserves the right to modify these Conditions at any time.

8. Termination

8.1 Genii may suspend or terminate access to the platform for any user who does not comply with these conditions.

9. Legal Provisions

9.1 These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada.
9.2 Any dispute will be submitted to the courts of the judicial district of Montreal.

Last updated: November 27, 2024

By using Genii, you agree to these Terms in their entirety.